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Settlement proposed in iPod class action suit
Posted by Mike (Shmoo) on June 2, 2005 at 7:00 PM   (printer friendly)

Source: Apple Insider

By Jasper Kade

A court has conditionally approved a settlement in a class action suit brought against Apple Computer by several consumers who claim their iPod batteries did not live up to the company's representation.

Approved by the Superior Court of California for San Mateo County, the settlement covers all consumers (class members) who purchased a first-, second-, or third-generation iPod model on or before May 31, 2004 and experienced "battery failure." Apple has agreed to the settlement without admitting fault or misrepresentation.

According to the published settlement notice, "battery failure" is when "the capacity of an iPod's battery to hold an electrical charge has dropped to four hours or less of continuous audio playback, with earbuds attached, with respect to the Third Generation iPod, or five hours or less of continuous audio playback, with earbuds attached, with respect to the First Generation iPod and the Second Generation iPod."

A fairness hearing is slated for Thursday, August 25, 2005, at 1:30 p.m., before the Honorable Beth Labson Freeman to determine whether the requested settlement should be granted and, if so, on what terms.

Settlement Benefits

Under the terms of the proposed settlement, class members who purchased or obtained a new third-generation iPod would be eligible for a one-year limited warranty extension on that iPod to cover battery failures. If the iPod experiences or has experienced battery failure during the one-year extension period, consumers who submit a valid claim have the option of returning the iPod to Apple for a replacement or receiving a Apple Store credit in the amount of $50.00.

Class members who purchased or obtained a new first- or second-generation iPod on or before May 31, 2004 and experienced battery failure within two years of purchase would receive a $50 credit at the online or retail Apple Store or a $25 reimbursement check.

Anyone who purchased or obtained one of the first three generation iPods on or before May 31, 2004 and paid for battery-related services under Apple's Battery Replacement Program before June 3, 2005, is also eligible to receive a reimbursement check for 50 percent of the cost of the service. iPod users must submit a claim to receive compensation.

Additionally, any user who also purchased an AppleCare Protection Plan (APP) for their iPod before June 3, 2005 and used the extended service warranty to obtain a replacement battery would be entitled to a $25 reimbursement.

The program also protects all class members going forward. The proposed settlement requires that Apple maintain its Battery Replacement Program for the covered class members through September 30, 2006. Furthermore, it prevents Apple from imposing any price increases on the service (and shipping charges) for covered purchases during that term.

Making a Claim

Only one settlement benefit is available for each qualifying iPod; users must submit individual claim forms for each iPod they own. To make a claim, class members can complete and submit the published claim form; as instructed and along with any required documentation.

For third-generation iPod claims, the postmark deadline for submitting a claim is two years after the original purchase date of the iPod or September 30, 2005, whichever is later. For all other claims, the postmark deadline for submitting a claim is September 30, 2005.

Attorney Compensation

If the Court approves the proposed settlement, the plaintiffs' counsel will ask the Court to award attorneys' fees and out-of-pocket expenses in the amount of $2,768,000. Apple has agreed not to oppose an award that does not exceed this figure. In addition, plaintiffs' counsel will ask the Court to award a $1,500 incentive payment to each of the class representatives for their time and effort related to the litigation--in addition to the benefits to which they are entitled under the settlement.

Apple has also agreed to pay all costs of mailed and published notices, as well as the costs of administering the settlement, but has denied and continues to deny any wrongdoing or liability as alleged by the suite.


User Comments (These do not necessarily reflect the beliefs of this site)

independentm...  
Date: June 2, 2005 @ 8:15 PM
Apple Offers $50 Credit for IPod Batteries --AP

Customers whose older iPods had poor battery life will get $50 coupons and extended service warranties under a tentative settlement in a class-action lawsuit.

Dreddsnik  
Date: June 3, 2005 @ 12:14 AM
50.00 coupon
100.00 battery.

ROFL

independentm...  
Date: June 3, 2005 @ 4:07 AM
"Well, don't take part in the Class Action then, hire a lawyer for $250 per hour and fight them on your own grounds."

(Yeah, right!)

That's exactly how corporations win even when they loose!

(Thanks for pointing it out Dreddsnik! You ROCK!)

godless-heathen  
Date: June 3, 2005 @ 8:58 AM
Just another reason not to buy the stupid ipod. It's a yuppie status symbol. For half the price, double the functionality, you could get a great player from a company like Creative. Or you could just get an el-cheepo mp3/cd player thing. Sure they skip, but I prefer them since I can carry that and 10 700mb disks quite easily on vacation.

Sigh, now if only I could afford a portable avi player, I'd never have to play "red car" on road trips again.

INeedAlover  
Date: June 3, 2005 @ 9:07 AM
There are MANY great players out there godless-heathen that are far better than the iPod. Archos, Neuors, DMC, RIO, just to name a few. Many come in models with larger hard drives and with easier (if any) software to operate to get your files on the player. Many come with FM radio. Many play more formats than just MP3 or AAC.

Don't get me wrong. Let's face it, the iPod is an excellent player. I just don't believe its the BEST choice. It certainly isn't the ONLY choice.

RaidHHI  
Date: June 3, 2005 @ 5:47 PM
I'm thinking of buying the creative nomad 512meg player for $99.. Anyone own one of these already and mind commenting?